edatotoPrivacy Policy

When you create an account on edatoto, we collect your email, identity documents, and payment method details. This page describes what we collect, how we use that information, and the rights you hold over your data when you use our platform.

We at edatoto are committed to protecting your personal information. Our privacy practices are designed to meet regional regulations and to be transparent about how third-party processors handle your data. Your payment information—whether linked via DANA, e-wallet, mobile banking, local payment, online payment, or other channels—is processed by certified payment providers, not stored directly on our servers. Your identity documents (government ID and proof of address) are encrypted and accessed only during account verification.

This policy covers account creation, login, betting activity, deposits, withdrawals, and customer support interactions on edatoto. Services are available only where local law permits.

What We Collect at edatoto

We collect information in several categories. First, account credentials: your email address, password, and phone number. Second, identity verification: government-issued identification (such as Indonesian KTP or passport), proof of address (utility bill or rental agreement), and your full name and date of birth. Third, payment information: the payment methods you link to edatoto (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet account details). Fourth, activity data: your betting history, wager amounts, outcomes, deposit and withdrawal records, and session timestamps.

We do not collect your biometric data, health information, or sensitive personal characteristics unless explicitly required by law. We collect only the minimum information necessary to verify your identity, process payments, settle wagers, and provide customer support.

How We Use Your Data

We use your email to send account notifications—login confirmations, deposit alerts, withdrawal updates, and support responses. We use your identity documents to verify your account before your first withdrawal, as required by anti-money-laundering regulations. We use your payment method data solely to process deposits and withdrawals; this information is sent to our payment partners (mobile banking, local payment, bank processors) and is not retained on edatoto servers after the transaction completes.

Your activity data (betting history, wager amounts, timestamps) is used to display your account balance, settle markets, generate transaction reports, and investigate disputes. We use aggregated activity data—never linked to your name—to improve platform performance and detect fraud. During high-traffic periods such as Liga 1 finals or Piala AFF tournaments, we may analyze session patterns to optimize server capacity.

Account Credentials

Email, password, phone number. Used for login, account recovery, and customer notifications.

Identity Verification

Government ID, proof of address, name, date of birth. Used for KYC compliance and large-withdrawal verification.

Payment Methods

Bank or e-wallet account details. Processed by external payment providers; not stored directly on edatoto systems.

Activity & Betting History

Wagers, outcomes, deposits, withdrawals, session logs. Used for settlement, fraud detection, and dispute resolution.

Our edatoto Data Protection Policy

We encrypt all sensitive data in transit (using HTTPS) and at rest (on our servers). Your password is hashed and salted; we cannot retrieve it. Your identity documents are encrypted and accessed only during verification; we do not share them with third parties except as required by law. Payment method data is processed by certified payment providers who comply with international payment security standards (PCI-DSS or equivalent).

We retain your data for as long as your account is active, plus one year after closure to comply with financial record-keeping laws. During this retention period, you may request access to or deletion of your data by contacting our support teams in Jakarta, Surabaya, Bandung, or Medan. We respond to data access requests within 10 business days. We delete inactive accounts and associated personal data after 24 months of no login activity, unless required by law to retain records longer.

Third-Party Processors and Your Rights

We use third-party services to operate edatoto. Our payment partners (DANA, e-wallet, mobile banking providers, and banks such as local payment, online payment, e-wallet, mobile banking) process your deposits and withdrawals under their own privacy policies. Our hosting provider stores encrypted data on secure servers. Our customer-support platform logs your email interactions. Each processor is contractually bound to protect your data and use it only for the service we request.

You have the right to request access to all personal data we hold on you. You may request correction of inaccurate data, deletion of your account and associated data (subject to legal retention requirements), and portability of your data in a structured format. To exercise these rights, email our support team or contact our regional offices. We do not sell your data to third parties. We do not process your data for marketing purposes unrelated to edatoto services.

We use cookies on edatoto to maintain your login session and track your preferences (such as language and timezone). These cookies are essential to platform function; you cannot use edatoto without them. We do not use advertising cookies or cross-site tracking. You can clear cookies in your browser settings; doing so will log you out of edatoto.

Changes to This Policy and Contact

We may update this privacy policy to reflect changes in law or edatoto practices. Material changes (such as new data collection categories or additional processors) will be announced on edatoto and via email to your registered address. Continued use of edatoto after policy changes signifies acceptance.

If you have questions about our privacy practices, wish to request access to your data, or want to report a privacy concern, contact edatoto customer support. Email support operates 24/7. Phone and live-chat support run during business hours. Our regional teams in Jakarta, Surabaya, Bandung, and Medan handle data requests with a standard response window of 10 business days. We treat all data requests and privacy complaints as high priority and investigate thoroughly.